Business services are activities that support businesses but do not provide a tangible commodity. They are a part of the larger category of economic services and they can be provided by both B2B companies and B2C companies. Business services include a broad array of activities that help businesses function efficiently and smoothly. The industry can be split into several different categories, such as IT Services, warehousing, transportation and logistics, waste handling, staffing services and shipping services among many others.
Defining the right Business Services for success involves understanding the needs of your customer base and other stakeholders. There are powerful techniques to translate these needs into simple measurable requirements, which form the basis for a successful Service design.
For example, a company may need to hire interpreters or translators to assist with seminars, conversations and meetings with employees or clients who speak different languages. This kind of business service allows businesses to overcome communication barriers and stay productive.
Other examples of business services include delivery services, which enable companies to purchase products without leaving their offices. These services save time and offer convenience for employees. Similarly, utility services like water and electricity keep workplaces running smoothly.